Privacy Policy


This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

At Jukka Construction, (and including, but not limited to, this website, social media platforms, and any written communication send via email, text message, or written/typed documentation) we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully, and transparently.

The information we collect.

We collect and process your personal information mainly to contact you for the purposes of understanding your requirements and delivering services to you accordingly.  For this purpose, we will collect contact details including (but not limited to) your name, telephone number, email address, physical address, and your organisation.

We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us in order for us to provide you with our services.

Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.

How we collect information.

We collect and use your personal information from the following sources:

  • Our website: Where you fill in any forms or using “cookies.”
  • From email: Should you send us an email, any personal information contained therein may be collected.
  • From mobile texts: Should you send us any mobile text, (including, but not limited to, whatsapp / telegram / messenger etc), any personal information contained therein may be collected.
  • From 3rd party companies who we have agreements with, and with whom you have agreed to share your personal information through.
  • From public domain websites, (for example; Facebook, Instagram, LinkedIn, Bark, Snupit, Google etc).
  • From any other documentation that you share with us.

How we use your information

We will use your personal information only for the purposes for which it was collected and agreed with you.  In addition, where necessary your information may be retained for legal or research purposes. 

For example:

  • To gather contact information.
  • To confirm and verify your identity or to verify that you are an authorised user for security purposes.
  • For the detection and prevention of fraud, crime, money laundering or other malpractice.
  • To conduct market or customer satisfaction research or for statistical analysis.
  • For audit and record keeping purposes.
  • In connection with legal proceedings.

Jukka Construction collect information about you for the following purposes:

  • To administer our service to you
  • To respond to any of your requests
  • To distribute communications relevant to you in terms of the service that we are offering you. (information, billing, updates etc)
  • To sent you Jukka Construction solicitations, service announcements, and any other marketing material we feel may be of interest to you.

Disclosure of information

We may disclose your personal information to our service providers who are involved in the delivery of products or services to you.

We may also disclose your information:

  • Where we have a duty or a right to disclose in terms of law or industry codes;
  • Where we believe it is necessary to protect our rights.

Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Our security policies and procedures cover:

  • Physical security.
  • Computer and network security.
  • Secure communications.
  • Acceptable usage of personal information;
  • Investigating and reacting to security incidents.

When we contract with third parties, we require appropriate security, privacy and confidentiality obligations of them to ensure that personal information that we provide is kept secure.

We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

Jukka Construction does not sell, re-sell, or distribute for re-sale your personal information.

Your Rights: Access to information

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require.  We will need a copy of your ID document to confirm your identity before providing details of your personal information.

Please note that any such access request may be subject to a payment of a legally allowable fee.   

 Correction of your information

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

 Definition of personal information

According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.  Further to the POPI Act, Jukka Construction also includes the following items as personal information:

  • All addresses including residential, postal and email addresses.
  • Change of name – for which we require copies of the marriage certificate or official change of name document issued by the state department.

How to Contact Us

If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.